Please see the most common questions asked on SIMable. If you cannot find an answer please send an email to Support@SIMable.com.
Q: What is SIMable exactly?
A: SIMable is a little chip which fixes to your SIM card which then enables the SIM to fully function in most mobile phones, even if they are locked.
Q: Which phones does SIMable work with?
A: SIMable works with around 85% of handsets plug and play. Should you have a problem we offer a no quibble 7 day money back guarantee.
Q: How do i fix SIMable to my SIM card?
A: This is very simple and can be done in 10 seconds. It involves cutting a tiny hole in your SIM with the free cutting tool we supply. Once done simply align it with your SIM and insert in your phone.
Q: How much does SIMable cost?
A: SIMable costs just £16.99 plus a small delivery charge of £2.95. This covers delivery to any worldwide destination.
Q: What is your refund policy?
A: We will only offer a refund if the refund is requested within 7 days of receipt. SIMable works plug and play with around 85% of mobile phones. If you have any problem a 7 day full refund is offered.
Q: Where is it shipped from?
A: SIMable is shipped from the UK.
Q: Which delivery method do you use?
A: We ship by first class Recorded Delivery to UK destinations and Standard Airmail to all other countries.
Q: When will SIMable be shipped after i place my order?
A: If an order is received before 4pm GMT Monday - Friday your order will be shipped the same day. Orders placed after 4pm GMT will be shipped next working day. Orders placed on Saturday and Sunday will be shipped on the following Monday. All UK orders are normally received next working day and for international orders please allow 5 working days.
Q: Can i pay extra for quicker delivery?
A: Yes, please send an email to Support@SIMable.com requesting this before purchase.
Q: Which payment methods do you accept?
A: We accept secure payments through PayPal.
Q: I do not have a PayPal account, can i still buy?
A: Yes, you can pay by most credit cards without a PayPal account.
Q: Do you offer discounts on larger volumes?
A: Yes, please send an initial email to Sales@SIMable.com.
Q: As a potential Distributor i want to buy and resell this as my own product. Is this possible?
A: Yes, we are open to you white labeling SIMable as your own brand.